GLUTENTRACKER (BETA)

TERMS OF USE - USER AGREEMENT

THE HIGHLIGHT(S)

FIRST: GlutenTracker is not meant to provide medical advice. Please consult your licensed medical care provider for medical advice regarding gluten ingestion or exposure or regarding any other medical concern you may have. GlutenTracker is simply intended to provide access to crowdsourced data on whether its users have tended to report that a given food is apparently free from gluten (i.e., because they did not have an adverse reaction to the food) or the food is apparently contaminated with gluten (i.e., because they had what they believe to be an adverse reaction which they associate with gluten intake or exposure).

CONTEXT: The idea for GlutenTracker originated with a computer programmer with celiac disease who wanted a clear-cut tool that was purpose-built for logging their own reactions to gluten in certain foods - particularly brand-name, packaged foods. GlutenTracker was then designed by this programmer's family which has multiple members diagnosed with celiac disease and built by this same programmer. GlutenTracker is a service (currently in "Beta" or market-testing status) offered via a combination of systems such as web and mobile applications whereby its users can submit and keep a log of their safety ratings (the apparent gluten content or lack of gluten content) of a food product. Users can then search the safety of a food product based on aggregate submissions of all users who have rated that product. When submitting your own ratings of a food in the form of Journal Entries, PLEASE USE THE GLUTENTRACKER APPLICATION(S) RESPONSIBLY SINCE THE COMMUNITY OF OTHER USERS WILL BE DEPENDING UPON YOUR RATINGS FOR SUGGESTIONS ON THE SAFETY OF A PARTICULAR FOOD PRODUCT.

WHAT YOU ARE PROVIDING

"Ratings" of the safety of a particular food product are what makes GlutenTracker function and be useful to its users. Therefore, the most important agreement you are making by using GlutenTracker is that, as soon as you submit your ratings of a food product, those ratings are essentially given away to Xen Zoona LLC (‘the Owners’ of the GlutenTracker product) to be exposed for use by the broader GlutenTracker community of users. After reading that, you may have privacy concerns. Rest assured that ratings themselves, even at the deepest levels of the GlutenTracker systems, are stored in such a way so that you, the User, own the connection between that rating and your own journal entries and user account. That is, your user account keeps track of your ratings, but the ratings never refer back to your user account. Additionally, any data (e.g. "notes") you choose to store along with a journal entry - beyond basic identifying information for a food and your rating of the safety of a food - are your data and are kept private to your account. For a dramatic illustration of what this means, let's say that you someday request your user data be deleted from the GlutenTracker systems. In that case, your journal entries and your user account will be deleted, and no connection will remain to identify that a rating ever belonged to you. To reiterate, however, by signing up and using the GlutenTracker service, systems, and application(s), you agree that the part of each journal entry that is your rating of a given food's safety - as soon as you submit it via the GlutenTracker application(s) - is technically separated from your user account, is not considered technically to be a part of your user account, and will belong to the Owners and managers of GlutenTracker. In turn, the Owners promise to keep your user account and any personally identifying data separate from your "rating" data (as described) within the GlutenTracker systems.

HOW YOU CAN USE GLUTENTRACKER LEGALLY

Please use GlutenTracker freely for what it was intended for: a community resource listing the apparent, crowd-sourced gluten-related safety of particular food products.

You can use GlutenTracker to post ratings of the safety (apparent lack of gluten) or lack of safety (suspected gluten contamination or ingredients) of a given food product. You can do so by eating a food, tracking your own reaction or lack of reaction to that food, and then using the GlutenTracker application(s) to: 1) look up a food by Brand and Name, 2) enter the food’s apparent safety (safe/not safe) along with whether the food contained a gluten free label on its packaging, and 3) add any personal notes you might want to store and submit your Journal Entry. You should base your rating of the safety of the food on your own experience only. If you are tempted to include the opinions of others in your rating, you should ask those other people to sign up for their own account(s) on the GlutenTracker application(s). The only expectation is that if you are signing up for an account for a disabled person or another person under your care who is unable to create their own account or to make their own entries on a GlutenTracker application, then you may use the GlutenTracker application(s) to sign up on that cared person's behalf and/or to make journal entries on their behalf when they report what they believe to be an obvious sign of a gluten reaction to a specific food or when they clearly show outward signs that are known to be a part of their patterns of reaction to gluten. Please use the GlutenTracker application(s) responsibly since the community of other users will be depending upon your ratings for suggestions on the safety of a particular food product.

HOW YOU MAY NOT OR SHOULD NOT USE GLUTENTRACKER

First off, please do not misuse the GlutenTracker service so that data does not become corrupted and so that it can stay around for those who find it useful for living a healthy lifestyle! Think about the use that GlutenTracker could serve for so many people.

As such, by signing up for an account and therefore by agreeing to this user agreement, you may not use GlutenTracker systems to enter fraudulent or redundant ratings of foods. For example (though not a complete list):

You should not make multiple journal entries about a single encounter with a single food, even if you had a particularly bad reaction to that food. Instead, you should limit your entries to one specific encounter with one food so that the GlutenTracker data is not "watered down" or skewed for other users who look for very real ratings of the food(s) they search. If you want to raise awareness about the amount of danger you perceive in a particular food, please publish on social media or elsewhere on the web to raise awareness and/or contact the company who makes or manages the food product about the level of danger you believe you encountered with their food.

You should not create journal entries on behalf of multiple people unless those people are incapable of entering data themselves. Instead, if persons are able to enter their own data, they should sign up for their own accounts which will then allow accurate separation between different ratings of each food and what kind of condition the person who submitted the rating had. Also, a separate account will allow each user to maintain their own journal entries and not risk the entries’ being deleted by another user.

You should not create even a single journal entry "just for fun" or "to see if the product works". Instead, you should limit your journal entries to genuine encounters with the food you list in the journal entry so that other users searching for that food will not be potentially misinformed about the food for which you are creating a journal entry.

You should not create a journal entry about a food simply to give that food a bad reputation because you dislike the brand, the company making it, the way the food is made, the category of food that it represents, or the particular ingredients contained in the food. Instead, you should keep your ratings limited to the gluten-safety of the particular food, and you should only create a journal entry for a food you have personally tried and have noticed that you either have an adverse reaction to (which you believe to be due to gluten) or have not noticed any adverse reaction to at all.

If the Owners or managers of GlutenTracker ever find evidence verifying that you have used GlutenTracker systems to intentionally perform any fraudulent acts such as (but not limited to) the acts listed above or to perform any illegal acts as outlined by applicable laws, the Owners and managers of GlutenTracker reserve the right to lock your account from use, to delete your account as well as your personal data, and/or to delete the rating data that the Owners or managers have determined to be fraudulent.

"BETA" STATUS

The GlutenTracker product and all of its systems are currently in "beta" status. The Owners of the GlutenTracker product are evaluating its usefulness and patterns of use in the market at this time. This means that, essentially, you sign up at your own risk. You agree to not hold the Owners or manager of GlutenTracker legally liable for loss of your data for at least the entire length of time that the Owners and/or managers of GlutenTracker still consider their product to be in "beta" status (as listed in this agreement). You may, however, contact the managers of GlutenTracker with your suggestions for improvements, with application behavior you suspect to be in error (i.e. "bugs"), or with suggestions for future features (particularly if you'd be willing to pay for those features). Keep in mind, however, that at this time GlutenTracker is in beta status; while it is free to use, it may be subject to outages, unannounced maintenance windows, loss of data, or even indefinite or permanent shutdowns as the costs or complexity of managing GlutenTracker are continually evaluated by the Owners.

CONTACT

Please refer to https://www.glutentracker.com for the latest way to contact the managers of GlutenTracker. Please be aware that the Owners are fully aware of the need for customer service, but also be aware that at this time GlutenTracker is a completely free product that is in beta status and does not have ad-supported revenue. The need to keep startup costs low by keeping contact methods simple is paramount at this time. Therefore, there is no automated customer support or account-management built into our products at this time. Please contact the managers of GlutenTracker at https://www.glutentracker.com with your questions or comments, including requests to delete your user account and data. Thank you for trying our product!